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Dispatch

You set the goals. Dispatch chases them to done.

It's the AI assistant we set up to run your day. Tell it what has to get done this morning. By 5:30pm it's done, or you know exactly why not, and the only things it asked you were the decisions that were yours.

Decision for you9:00am

Send the six document chases to clients?

  • Send all six as draftedRecommended
  • Send four, I'll ring the other two
  • Show me the list first

Evidence

Each chase lists only what's missing for that client, checked against last year's return: two rental property schedules, a PAYG summary, three private health statements and the cafe's September card statement. No fees and no advice in any of them.

From the accountant's day below

What it gets done.

A morning's goals, and where things stood at 5:30pm. A dozen of the days you can replay below, across businesses on the Sunshine Coast.

  • Construction project manager

    Runs three home builds at once for a builder in Noosaville

    Frame inspection locked in for Tuesday, roofer behind it, program out to site. The Buderim variation is with the client.

    Replay this day
  • Plumber

    Runs a plumbing and gas business in Nambour with two vans and an apprentice

    Reminders are out on eight overdue invoices and two have already paid. The Yandina heat pump is ordered, and the vans have new minimums for 20mm fittings.

    Replay this day
  • Accountant

    Runs a small tax and advisory practice in Maroochydore with two staff accountants

    All three September BAS are reconciled and in the review queue, with two coding errors fixed on the cafe's. Six document chases went out and the new client has the engagement letter.

    Replay this day
  • Café owner

    Owns a 60-seat café in Mooloolaba with two full-timers and eleven casuals

    Roster's out at 29.6% wages, the dairy order's in with more oat milk, and all five reviews have replies. The food safety records are ready for Thursday.

    Replay this day
  • Dental practice owner

    Owns a three-chair dental practice in Buderim and still sees patients four days a week

    Four of tomorrow's five gaps are filled. The lab was paid the $4,040 that matched and asked about the two crowns billed twice. The autoclave logs are complete for the quarter.

    Replay this day
  • Real estate agent

    Sells units and houses around Mooloolaba and Buderim for an independent agency

    All 24 open home follow-ups went out and five buyers want a call back. Photos are booked for Thursday and the listing copy is right. Call notes are ready for the Buderim seller.

    Replay this day
  • Property manager

    Looks after 180 rentals for an agency in Maroochydore

    The plumber's booked for 8am tomorrow and the tenant knows. All six inspection reports went to the landlords, including the one corrected for mould. Arrears are down to two tenants.

    Replay this day
  • Online store owner

    Sells natural skincare through an online store, made and packed in a shed in Yandina

    The three body oils are live with accurate claims. 22 of 23 delayed parcels are moving and every customer knows. Stock matches the shelf for the top 20.

    Replay this day
  • Tour operator

    Runs small-group boat and canoe tours into the Noosa Everglades from Tewantin

    Tomorrow's trip is moved to Thursday with every guest sorted, next week's roster is out, and the school has its risk assessment and deposit invoice.

    Replay this day
  • Childcare centre director

    Runs a 90-place long day care centre in Buderim with 22 educators

    Next week's roster is in ratio every day, with agency cover on Thursday, and it's out to the educators. Six January offers went to families and two have accepted.

    Replay this day
  • Recruiter

    Fills trade and site roles for a small recruitment agency in Sippy Downs

    Four excavator operators are with the client, who wants to meet two on Monday. All three electricians are booked for Thursday with the pack ready.

    Replay this day
  • IT manager

    The only IT person for a 45-person accounting firm in Kawana

    The phishing email's gone from every mailbox and both affected staff have new passwords. The new starters are ready for Monday, and a test restore proved the backups work.

    Replay this day

Replay a day.

Pick a role from 44 kinds of work, then press play. A whole day runs in under a minute: the goals, the work getting done, the decisions that come to the owner, and the 5:30pm report. The people and jobs are made up. The kind of work isn't.

Runs three home builds at once for a builder in Noosaville.

7:30amBefore the day starts
7:30am goals in5:30pm report

# Goals for today: construction project manager

  1. ## 1. Get the Peregian job's frame inspection booked and the trades lined up behind itHidden until the day starts

    • [ ] not done yetInspection booked with the certifierHidden until the day starts
    • [ ] not done yetRoofer and window installer confirmed for the days afterHidden until the day starts
    • [ ] not done yetSite supervisor has the updated programHidden until the day starts
  2. ## 2. Sort the variation for the Buderim kitchen before the client meetingHidden until the day starts

    • [ ] not done yetVariation priced from the supplier quotesHidden until the day starts
    • [ ] not done yetVariation sent to the client for signingHidden until the day starts
  3. ## 3. Clear this week's overdue RFIsHidden until the day starts

    • [ ] not done yetEvery open RFI has an answer or a chaseHidden until the day starts
    • [ ] not done yetAnswers filed against the right jobHidden until the day starts

## Log

  1. Nothing yet. The day hasn't started.

Decisions for the owner

Press play. Decisions show up here when one is the owner's to make.

Nothing leaves without your yes.

Dispatch gets on with the routine work. Anything that can't be taken back waits for you, every time, however small.

  • Send

    Writes the email, text or quote and holds it until you say yes.

    Held for you

  • Post

    Drafts the post, listing or review reply and waits for your approval.

    Held for you

  • Pay

    Shows you the amount, what it's for and the invoice behind it, then waits.

    Held for you

  • Sign

    Gets the contract, form or lodgement ready. You make the call.

    Held for you

Three levels.

Start with the AI, add phones, or add a person. Each level is quoted for your business after a call, once we know what your days look like.

  1. Level 1

    Dispatch

    Runs your day with AI. You set the goals; it gets the work done and brings you the decisions.

    • Your goals each morning, each with a bar for done
    • The follow-ups, drafts, checks and admin that eat your day
    • Decisions as one-tap cards with the evidence
    • A 5:30pm report: done, not done, and what carries over

    For owners and managers whose team already uses AI, or is about to.

  2. Level 2

    Dispatch with phones

    Everything in Dispatch, plus a local number and the chasing that comes with it.

    • An Australian number for the business
    • Missed calls get a text back
    • The inbox and open quotes get chased
    • A weekly review of how it's going, with us

    For trades and service businesses that live on the phone.

  3. Level 3

    Dispatch Concierge

    Everything above, plus a real person in Australia on your team.

    • Calls that need a human are taken by one
    • Judgement calls you've handed over get made, inside your rules
    • Your decisions still come to you
    • After-hours cover if you need it

    For firms that would otherwise hire an executive assistant: law firms, brokers, agency principals and busy founders.

Request a briefing.

Twenty minutes on the phone. Tell us what your days look like and we'll tell you what Dispatch would chase for you, or whether you'd be fine without it. We set it up for businesses on the Sunshine Coast.

Request a briefing